Privacy policy

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from chandlerie.com (the “Site”).

Information We Collect

Device Information

When you visit the Site, we automatically gather details about your device, such as your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you navigate the Site, we collect information about the pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This data is collectively referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Small data files placed on your device or computer, often including an anonymous unique identifier.

  • Log Files: Files that track actions on the Site, collecting details such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: Electronic files that monitor how you browse the Site.

Order Information

When you make a purchase or attempt to do so, we collect specific details such as your name, billing address, shipping address, payment information (e.g., credit card numbers), email address, and phone number. We refer to this data as “Order Information.”

When this Privacy Policy mentions “Personal Information,” it refers to both Device Information and Order Information.

How We Use Your Personal Information

  • Order Information: We use this to process and fulfill orders, including payment processing, arranging shipping, and sending invoices or confirmations. Additionally, we use it to:

    • Communicate with you.

    • Screen for potential risk or fraud.

    • Provide information or promotions aligned with your preferences.

  • Device Information: This helps us identify potential risks (e.g., through your IP address) and optimize our Site by generating analytics on browsing behavior and evaluating marketing campaign performance.

Sharing Your Personal Information

We share your Personal Information with third parties to help us operate the Site and provide our services.

We may also share your information to comply with applicable laws, respond to legal requests (e.g., subpoenas or warrants), or protect our rights.

Behavioral Advertising

We use your Personal Information to offer targeted ads or marketing communications we believe will interest you.

Do Not Track

Our Site does not alter data collection or usage practices in response to "Do Not Track" signals from your browser.

Data Retention

We retain your Order Information for our records unless and until you request its deletion.

Changes to This Policy

We may update this policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons.

Contact Us

For questions, complaints, or more information about our privacy practices, please contact us at hello@chandlerie.com